it really is pitiful to acquire to report that my many e-mails to Buyer Relations haven't been answered as of up to now October 29, a total insufficient by far the most elementary courtesy toward an eighty four years previous Initial-Course passenger and Recurrent Flier….
I had been lucky plenty of to be on board American Airways Flight #32 (LAX – JFK) on labor working day….my husband And that i were seated individually…we had a Dying in the family and have been going to nyc for just a funeral…….
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Now and again you discover a person who certainly do the job They are really paid to carry out. I not just uncovered just one , I discovered several at American Airlines .When touring 01/twenty five/16 from St. Louis Mo. to Ft Lauderdale I left my black canvas Ralph Lauren polo keep it up within the gate, I wasn't allowed off the plane to retrieve it since the doorway was closed as well as jetway taken off.
My spouse And that i had flight reservations for these days (March 15, 2014) and following a plan coronary heart scan on Wednesday of the week, he was diagnosed which has a content critical coronary heart trouble. On Friday, March 14, 2014 he had to have a heart catherization and it was unachievable for us to go on our holiday vacation. I called American Airlines Client Service and was properly informed “difficult luck”.
I had been distressed from the party — I had drugs in that baggage, and was most nervous about getting it sent.
I not just had to squander $fifty in baggage service fees, but I seasoned horrible landing by your pilots, particularly crowded and compact planes, impolite flight attendants, and comprehensive imbeciles that handled my baggage simply because they clearly have been illiterate and will not read “San Antonio to Cincinnati, OH and sent it to Grand Rapids, MI.”